SHIPPING & DELIVERY
BLACK LABEL CERTIFIED
BUILT FOR PRESSURE.
At Black Label Certified, we aim to provide a seamless shopping experience from the moment you place your order to the moment it arrives at your door.
Please take a moment to review our shipping and delivery information before placing your order.
01 — SHIPPING & PROCESSING
Our standard shipping timeframe is 10–14 working days from the time your order is confirmed and processed.
Please allow additional time during busy periods, public holidays, or unexpected shipping delays.
All orders are carefully prepared before being dispatched to ensure your experience with Black Label Certified meets our standards.
02 — DELIVERY & TRACKING
All orders are delivered via a local courier service within New Zealand.
Once your order has been dispatched, you will receive tracking information so you can follow your delivery from dispatch to arrival.
Please allow an additional 5 working days for local courier delivery after your order has completed its initial shipping timeframe.
Delivery times may vary depending on your location and courier service.
03 — PRE-ORDERS | EXCLUSIVE ACCESS
Pre-orders are available exclusively to Premium Members and Gold Pass holders.
This exclusive benefit gives eligible members access to selected products before they become available to the general public.
Pre-order availability, estimated arrival times, and product details will be communicated at the time of purchase.
Please note that pre-order timeframes may vary depending on supplier availability and international shipping.
04 — ORDER UPDATES
Once your order has been confirmed, we will keep you informed of any important updates regarding its progress.
Tracking details will be provided once your order has been dispatched and is ready for local courier delivery.
Please ensure that your shipping address and contact details are correct when placing your order.
05 — IMPORTANT INFORMATION
• Shipping timeframes are estimates and may vary depending on product availability and delivery location.
• Additional courier delays may occur during public holidays, peak seasons, or unforeseen circumstances.
• Customers are responsible for providing accurate shipping information at checkout.
• If you have any questions regarding your order, please contact our team for assistance.
NEED ASSISTANCE?
For all shipping, tracking, and delivery enquiries, please contact our team.
BLACK LABEL CERTIFIED
Certified Since ’23
BUILT FOR PRESSURE.